♥ Custommade Couture Designer Collection, Event Gowns and Couture Lingerie, One of a Kind.

Shipping Policy

DELIVERY TIMES

Handmade or costum made items do need up to 12 weeks preparation time. Sometimes these timeline may change, depending on the details of your order. Please check in with our representatives to get an estimate on your preparation time.

Rush orders

If you do have timewise restrictions and necessarities, please contact us. If the order allows us to process it immideatly ( average of 14 days), we will add a 25 % extra surcharge of the original price to your order.

Certain gowns do have one or two adjustment and fittings. We will inform you and establish together with you during our initial consultation how that could be handeled  in regards to your unique requirements.

For pret a porter pieces/on stock articles: Estimated delivery times and prices are standard processing time. The charges and estimated delivery times vary depending on the warehouse location, the destination country and the carrier used.

Please note, some of our warehouses do have a general preparation time of 1 to 4 days, before your product is ready for shipment. Please add this to your estimated delivery time.

 

PREFERRED CARRIERS

 

DHL Global

USA : 2- 4 Days

Rest of the world: 12-20 days

 

If other carriers are  used, USPS or epackage)  you will be informed at checkout and a tracking number will be provided with your estimated delivery time. 

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. Akita Arigatoson cannot take responsibility for customs clearance delays,  shipment delays or failed payment approval, though we will try to minimize any potential delays. If you have questions about your delivery package, please feel free to contact us.

Some worldwide shipping times may be up to 30 days, if no warehouse is close to  your location.  Please check with the product page.

Some items may not  be available for  shipment to certain countries.  If this is the case, you will be notified at the check out. Please have a look for a similar product available for your country.

DUTIES & TAXES

All international packages may be subject to duties and taxes and are the customer's responsibility. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.

Prices are shown without any taxes which maybe due at the place/country of your order, nor any Vat is shown. Please inform yourself about your tax duties in your country applicable.

 All orders are shipped with a tracking number, so you can track every step of  the delivery process. 

 

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